Terms and Conditions:

This website, related websites, and mobile app contained herein (collectively, the "Sites") make available information on FortuNorth, a luxury retreat in Shigar, Pakistan, offering accommodations, services, and other travel-related or consumer goods and services. The Sites are exclusively offered by FortuNorth, with its principal office located at Wazirpur Road, Shigar, Gilgit-Baltistan, and/or its affiliates or subsidiaries (collectively “FortuNorth”) and/or its various third-party providers and distributors. The offer of goods and/or services is conditioned on the user's ("User('s)" or "You(r)") prior acceptance of the terms and conditions and notices set forth herein and on other pages of the Sites (collectively the "Terms").

BY ACCESSING, USING, VIEWING, TRANSMITTING, CACHING OR STORING THESE SITES OR ANY OF ITS SERVICES, FUNCTIONS OR CONTENTS, YOU SHALL BE DEEMED TO HAVE AGREED TO EACH AND ALL THE TERMS, CONDITIONS, AND NOTICES IN THESE SITES ("AGREEMENT") WITHOUT MODIFICATION. IF YOU DO NOT AGREE, PLEASE CEASE USE OF THE SITES AND LEAVE THE SITES IMMEDIATELY.

I. Introduction

Welcome to the FortuNorth website and online booking services. FortuNorth provides these services to individuals to make reservations and purchase accommodations and services from the Resort, subject to the following Terms and Conditions.

II. Use of Website and Mobile Services

The FortuNorth website, mobile site, and related mobile applications (collectively “Website”) are owned, operated, and provided by the Resort and its affiliates. Use of the Website is permitted for personal, non-commercial purposes only. Unauthorized use of any materials contained on the Website may result in civil and criminal penalties.

III. Modification or Discontinuation of Website Services

The Resort reserves the right to modify, suspend, or discontinue all or any portion of the Website, including any information, functionality, tools, accounts, reservations availability, rates, and any other content available on the Website, at any time with or without notice.

IV. Intellectual Property Rights

The content provided on the Website is the property of the Resort and is protected by Pakistani and international copyright laws. Misuse or misappropriation of FortuNorth’s intellectual property may subject violators to legal action.

V. Trademarks

The trademarks displayed on the Website belong to FortuNorth. Unauthorized use of the Trademarks is strictly prohibited.

VI. Links to Other Websites

For convenience only, the Website may provide links to third-party websites. However, FortuNorth does not operate or control any information, products, or services on such third-party sites.

VII. Accuracy Disclaimer

While the Resort strives to maintain accurate information on the Website, it cannot guarantee completeness, reliability, or accuracy of such information.

VIII. Warranty Disclaimer

Your use of the Website and any services, functionality, materials, or products provided is solely at your own risk. The Website services are provided on an 'AS IS' and ‘AS AVAILABLE’ basis without any representations or warranties of any kind.

IX. Jurisdiction and Governing Law

Use of the Website and these Terms are governed by the substantive laws of Pakistan without regard to conflict of law principles.

X. Entire Agreement

These Terms of Use, together with documents incorporated herein, constitute the entire agreement between FortuNorth and any user accessing, browsing, or otherwise using the Website.

XI. Core Booking and Reservation Terms

A. Scope of Agency Services

The Resort provides an online platform for individuals to view room accommodations and pricing and complete reservations managed by FortuNorth.

B. Reservation Requirements and Restrictions

All reservations are subject to availability and certain rate restrictions or minimum lengths of stay may apply.

C. Payment Terms

For prepaid non-refundable reservations, full payment will be immediately processed online. For reservations allowing cancellation, a deposit equal to one night room rate plus taxes will be processed online as a guarantee.

D. Cancellation Policy

Cancellation policies, including deadlines, penalties, and refundability of deposits, vary based on room type and rate selected.

Information and Press Releases

While we strive for accuracy, information on FortuNorth might change. We disclaim any obligation to update it. Information about other companies should not be considered as our endorsement.

Miscellaneous

You acknowledge that, in providing the materials on this website, FortuNorth has relied upon your agreement to be bound by this agreement.

Additional Terms and Conditions

II. Miscellaneous Terms
Denial of Access

FortuNorth reserves the right to terminate or restrict a User's access at any time without liability.

Assignment

You may not assign your rights, duties, or obligations under these terms.

Additional Terms and Conditions

Specific terms may apply to reservations, purchases, and other uses of the site. Abide by these terms.

Severability

If any provision is deemed unenforceable, it won't affect the validity of other provisions.

Waiver

No failure or delay in exercising rights shall operate as a waiver. All rights and remedies are cumulative.

Attorney's Fees

If enforcement action is taken, you agree to pay reasonable attorney's fees and litigation costs.

Modification

FortuNorth may modify these Terms and Conditions at any time. Your continued use constitutes acceptance of the changes.

III. User Agreement

If You do not agree to this Agreement, you must not use our website and shall not make use of any of the Services on the Site. By agreeing to this Agreement, you acknowledge that You have read this Agreement, understood it, and agree to be bound by its terms and conditions.

Booking Confirmation Policy

By making a reservation at FortuNorth Resort, you acknowledge and agree to the following Booking Confirmation Policy:

Reservation Confirmation

Upon completion of your booking, you will receive a confirmation email containing the details of your reservation. It is your responsibility to review this confirmation for accuracy, and please contact us immediately if any discrepancies are found.

Guarantee and Payment

Some reservations may require a valid credit card for guarantee purposes. For prepaid non-refundable reservations, full payment will be immediately processed online. For reservations allowing cancellation, a deposit equal to one night's room rate plus taxes will be processed online as a guarantee. Any remaining balance will be due upon arrival at the Resort.

Modification and Cancellation

Changes to your reservation, including modifications or cancellations, may be subject to specific terms outlined in our Cancellation Policy. Review your reservation confirmation for exact details, as financial penalties may apply once booked.

No-Show Policy

Failure to check in on the scheduled arrival date without prior notice may result in the full reserved stay being charged at the applicable rate plus taxes. Early departure from a booked reservation is subject to forfeiture of remaining nights' cost and an early departure fee.

Online Travel Agencies (OTAs)

If you booked through an Online Travel Agency (OTA), please be aware that their terms and conditions may also apply to your reservation. We recommend reviewing the specific terms of the OTA through which you made your reservation.

Disclaimers

You acknowledge that FortuNorth does not own, operate or manage the Internet; the Internet is a separate network of computers, independent of and not subject to the control of FortuNorth; communications on the Internet may not be secure and may be subject to interception of loss. Although FortuNorth generally attempts to maintain the accuracy of Content available on the website, you agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. Accordingly, under no circumstances will FortuNorth be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, e-mailed or otherwise transmitted via the website. FortuNorth does not guarantee continuous, uninterrupted or secure access to the website, and the operation of the website may be interfered with by numerous factors outside of our control. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE.

THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS. IN NO EVENT SHALL FORTUNORTH OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE.

Edit Check-In and Check-Out Policies

Standard check-in is 2:00 PM, and check-out is 11:00 AM local resort time. Early check-in or late check-out may be requested based on availability and additional charges may apply.

Subject to Change

FortuNorth reserves the right to modify the standard check-in and check-out times at its discretion. Any changes will be communicated to guests in advance through their provided contact information or updated on our website and booking platforms.

Website Use Restrictions

The FortuNorth website, mobile site, and related mobile applications (collectively “Website”) are owned, operated and provided by FortuNorth and its affiliates. Use of the Website is permitted for personal, non-commercial purposes only. Individuals may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, frame, create derivative works from, transfer or otherwise use any information, software, products or services obtained from the Website. Limited exceptions are allowed for internal business purposes only, provided all proprietary notices remain intact. Unauthorized use of any materials contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and other regulations and statutes. Any unauthorized use of the Website content may result in civil and criminal penalties. The Resort reserves the right to terminate services, deny access or take legal action as deemed appropriate.

Drone Usage

For the safety, security, and privacy of our guests, the use of drones (Unmanned Aerial Vehicles or UAVs) on the property is strictly prohibited. This includes, but is not limited to, aerial photography and videography for personal, recreational, or commercial use, as well as surveillance or any form of data collection and recreational flying of any kind. Exceptions may be granted for pre-approved events or activities, provided that explicit written permission is obtained from the resort management in advance. Violations of this policy will result in immediate confiscation of the drone, expulsion from the resort, and potential legal action.

Weapons

To ensure the safety of all guests and staff, weapons of any kind are strictly prohibited on resort property. This prohibition includes firearms (handguns, rifles, shotguns, etc.), knives (other than small utility or pocket knives), explosives and fireworks, and any other item that can be considered a weapon. Guests found in possession of weapons will be required to immediately secure them in their vehicles. The resort reserves the right to conduct searches of guest rooms and personal belongings if there is a reasonable suspicion of weapons possession. Failure to comply with this policy will result in immediate expulsion from the resort and notification of local law enforcement authorities. The resort is not responsible for the loss or damage of any weapons secured in vehicles.

Food & Drink

To maintain the quality and hygiene standards of our resort, outside food and beverages are not permitted anywhere on the resort premises. This includes guest rooms, common areas, and outdoor spaces. Cooking is strictly forbidden in all guest rooms. Guests are encouraged to enjoy the various dining options available at our resort’s restaurants and cafes, which offer a wide range of cuisines to cater to diverse tastes. Special dietary needs or requests can be accommodated upon prior notification to the resort management. Violations of this policy may result in additional cleaning fees to cover any damage or extra cleaning required, confiscation of prohibited items, and potential removal from the resort premises without refund.

Room Occupancy

The base occupancy for all rooms is 2 persons. The maximum occupancy per room varies by room type. An extra charge will be applied for any additional guests beyond the base occupancy, including children ages 10 and above. This extra charge includes complimentary breakfast for the additional guests. Guests are advised to check the specific occupancy limits for their room type at the time of booking. Exceeding the maximum occupancy limit may result in additional charges or the need to book additional rooms.

Smoking

Smoking is strictly prohibited in all guest rooms. A cleaning fee will be charged for guests who violate this policy.

Damage to Property

Guests will be held responsible for any damages to the hotel property caused by them or their guests. Any costs associated with the repair or replacement of damaged property will be charged to the guest's credit card. This includes but is not limited to, damage to furniture, fixtures, equipment, and landscaping.

Missing Items

Hotel items that are not marked as complimentary are for guests to use during their stay. If the guest removes these items from the property, either accidentally or intentionally, they will be charged a replacement cost for each item.

Internet

We provide free high-speed internet. However, in the mountainous region, internet outages and damaged lines do occur that we have no control over. FortuNorth will not be held liable or provide refunds for internet outages.

Cancellation Policy

Cancellation policies including deadlines, penalties and refundability of deposits vary based on room type and rate selected. Review your reservation confirmation for exact cancellation terms as financial penalties apply once booked. Date changes or modifications to reservations are subject to availability and rate price differences. Individuals who do not arrive for a reservation booking ("No Show") will be charged the full reserved stay at the applicable rate plus taxes. Early departure from a booked reservation is subject to forfeiture of the remaining nights cost and an early departure fee equal to 50% of remaining reserved stay total.

Website Use Restrictions

By accessing the FortuNorth Resort website and related services, you agree not to use any robot, spider, other automatic device, or manual process to monitor or copy the Site or any content or information contained herein unless you obtain prior express written consent from FortuNorth Resort. You further agree not to interfere or attempt to interfere with the proper functioning of the Site. Additionally, you commit not to provide FortuNorth Resort and/or this Site with: (i) any viruses, worms, time bombs, and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept, or expropriate any system, data, or information; and (ii) any content that may create liability for FortuNorth Resort or cause FortuNorth Resort to lose (in whole or in part) the services of our suppliers.

Your compliance with these responsibilities ensures the seamless operation of our services and the protection of both FortuNorth Resort and its guests.

Limitation of Liability and Indemnification

Limitation of Liability

To the fullest extent permitted by applicable law, FortuNorth shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your access to, use of, or inability to access or use the Resort’s facilities, services, or website. This includes, but is not limited to, personal injury, property damage, loss of data, loss of income, emotional distress, or other economic or physical harm, regardless of whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not FortuNorth has been advised of the possibility of such loss or damage.

Assumption of Risk

By agreeing to these terms, you acknowledge that you are voluntarily participating in all activities associated with the Resort and assume all risk of injury, illness, damage, death or loss that might result, even if the risks arise from the condition of the property or the acts, omissions, or negligence of the Resort.

Indemnification

You agree to defend, indemnify, and hold harmless FortuNorth, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, actions, demands, liabilities, settlements, and expenses, including without limitation, reasonable legal and accounting fees, arising from, or related to, your violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your account.

Risk Awareness and Disclosure

You acknowledge that the activities at the Resort may carry inherent risks, and by participating in such activities, you choose to assume those risks voluntarily. For example, you may suffer bodily injury, illness, death or other outcomes. You agree that FortuNorth is not responsible for the personal property that is lost, damaged, or stolen while on the Resort’s premises.

Waiver

You hereby waive any and all claims or rights of recovery against FortuNorth, its agents, affiliates, and employees for any personal injury, disability, death, property damage, or loss sustained as a result of your stay at the Resort.

Insurance

FortuNorth Resorts & Expeditions Group strongly recommends you purchase Comprehensive Travel Insurance. We suggest that the policy include, but not be limited to, the following coverage – Loss of life and or injury, loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses.

Disclaimer: Under no circumstances the FortuNorth Resorts & Expeditions can be held legally or socially responsible for leakage of personal data, any health, injury or life threatening issues or loss of life due to use of any facility at the resort site or during the time spent at the facility. The decision of the FortuNorth Management will be FINAL and cannot be contested in any court of Law.

Contact us at info@fortunorth.com

Each of our guest rooms features a private bath, complimentary Wi-Fi, cable television, and a full breakfast to start your day off right. Book your stay now and indulge in a five-star luxury experience.

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