Reservation
000 000 0001At FortuNorth, we value your privacy and are committed to safeguarding your personal data. This policy outlines how we utilize your information when you interact with us, whether as a guest at our luxurious resort or through our website. For any queries, please refer to the contact information at the end of this policy.
We gather and receive data through various channels, including in-person interactions, remote engagements, and automated processes on our website. Examples include check-in/check-out, online bookings, newsletter sign-ups, and social media interactions.
Depending on your interactions with us, we may collect the following types of personal data:
Please note that certain services may not be accessible if you choose not to share specific personal data with us.
As our website is not designed for children, we do not knowingly collect data related to individuals under 16. If you are under 16 and wish to use our website, kindly seek parental or guardian assistance.
We utilize your personal information in various circumstances, including to enter into contracts, comply with legal obligations, seek consent for direct marketing, evaluate your stay, and respond to customer-service inquiries.
Your personal data may be shared with third parties, such as service providers, other hotels in our group, auditors, and legal authorities, as outlined in this Privacy Policy.
We have implemented robust security measures to ensure the confidentiality, integrity, and availability of your personal data. Authorized personnel are granted access, subject to a duty of confidentiality. While we strive to protect your data, we cannot guarantee absolute security during internet transmission.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve the functionality of our site, analyze usage patterns, and tailor content to your preferences. You can manage your cookie preferences through your browser settings.
As a luxury resort with a global presence, your personal data may be transferred to, and processed in, locations outside of your home country. By using our services or providing your information, you consent to this transfer.
You have the right to request the deletion of your personal data, and we will make reasonable efforts to fulfill such requests in compliance with applicable laws. Please contact us using the details provided below to initiate a deletion request.
In the event of a data breach that poses a risk to your rights and freedoms, we will promptly notify you and the relevant authorities in accordance with legal requirements.
You have the option to opt out of receiving marketing communications from FortuNorth. If you wish to unsubscribe from our newsletters or promotional materials, use the provided opt-out mechanisms or contact us directly.
We respect your preferences and offer you control over the collection and use of your personal data. You can update your preferences or opt-out of specific data processing activities by contacting us through the provided channels.
To continually improve our services, we may request your feedback through surveys. Your participation is voluntary, and the information collected is used for internal analysis and enhancement of guest experiences.
As part of our commitment to providing personalized services, we may operate a guest recognition program. This program aims to enhance your stay by tailoring our services to your preferences. Participation is voluntary, and you have the option to opt-out.
If you engage with FortuNorth through social media, please be aware that any information shared or interactions may be subject to the respective platform's terms of service and privacy policies. We recommend reviewing these policies for a comprehensive understanding of data handling.
In situations involving emergencies or ensuring guest safety, we may use your personal data to communicate important information. This includes but is not limited to evacuation procedures, health advisories, or other critical updates.
We utilize data analytics to improve our services and website functionality. Aggregated and anonymized data may be shared with third parties for business analysis, industry insights, and strategic planning. This information does not contain personally identifiable details.
FortuNorth may engage in community activities and local partnerships. While participating, your personal data will be handled with care, and we will ensure that any data shared during such events aligns with our privacy principles.
FortuNorth is committed to ensuring that our services and information are accessible to all guests. If you have specific accessibility requirements or requests, please inform us, and we will make reasonable efforts to accommodate your needs.
This Privacy Policy is part of our broader commitment to transparency and ethical business practices. Please review our Terms and Conditions for additional information regarding the use of our services and website.
We regularly review and update our Privacy Policy to reflect changes in legal requirements and our business practices. It is advisable to check our policy periodically for any updates.
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@fortunorth.com
By using our services, you agree to the terms outlined in this Privacy Policy.
Reservation
000 000 0001